Privacy Policy

Extend Your Team Privacy Notice

SCOPE OF THIS NOTICE

Please read this privacy notice (“Notice”) carefully to understand our policies and practices regarding your Personal Data and how we will treat it in compliance to the Data Privacy Act of 2012. This Notice applies to individuals who interact with The Company services (“you”). This Notice explains how your Personal Data are collected, used, and disclosed by Extend Your Team (“The Company”, “We”, Us”). It also tells you how we allow the exercise of your rights as data subjects and make certain choices about how your Personal Data are used and covers

our online data collection activities.

If you choose not provide necessary Personal Data to us, indicated in our registration forms, We may not be able to provide you with our services. This Notice can change from time to time.

This Notice provides important information in the following areas:

  1. SOURCES OF PERSONAL DATA
  2. PERSONAL DATA THAT WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
  3. COOKIES/SIMILAR TECHNOLOGIES, LOG FILES AND WEB BEACONS
  4. USES MADE OF YOUR PERSONAL DATA
  5. DISCLOSURE OF YOUR PERSONAL DATA
  6. RETENTION OF PERSONAL DATA
  7. STORAGE AND/OR TRANSFER OF YOUR PERSONAL DATA
  8. ACCESS TO YOUR PERSONAL DATA
  9. YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR PERSONAL DATA
  10. CHANGES TO OUR NOTICE
  11. DATA CONTROLLERS & CONTACT
  12. SOURCES OF PERSONAL DATA

This Notice applies to Personal Data that We collect from or about you, from the following sources:

  • The Company website;
  • Our social networks like our LinkedIn;
  • The Company mobile apps like Skype; and
  • E-mail, text and other electronic messaging

Advertising interactions. Interactions with our advertisements (e.g., if you interact with on one of our ads on a third party website, we may receive information about you).

Data We create. In the course of our interactions with you, we may create Personal Data about you (e.g. your profile for our clients).

Data from other sources. Third party social networks (e.g. LinkedIn, Google Workspace), market research (if feedback not provided on an anonymous basis) and from public sources.

  1. PERSONAL DATA THAT WE COLLECT ABOUT YOU & HOW WE COLLECT IT

We collect various types of information from you, as described below.

Personal contact information. This includes any information you provide to Us that would allow Us to contact you, such as your name, address, e-mail address, company, job title, social network details, and/or phone number.

Account login information. Any information that is required to give you access to your specific account profile. Examples include your login ID/email address, screen name, password in unrecoverable form, and/or security question and answer.

Demographic information & interests. Any information that describes your demographic or behavioral characteristics. Examples include your year of birth, age range, gender, geographic location (e.g. postcode/zip code), hobbies and interests, and household or lifestyle information.

Information from computer/mobile device. Any information about the computer system or other technological device that you use to access our Website such as the Internet protocol (IP) address used to connect your computer or device to the Internet, operating system type, and web browser type and version. If you access The Company website via a mobile device such as a smartphone, the collected information will also include, where permitted, your phone’s unique device ID, advertising ID, geo-location, and other similar mobile device data.

Websites/communication usage information. As you navigate through and interact with our Website, We use automatic data collection technologies to collect certain information about your actions. This includes information such as – which links you click on, which pages or content you view and for how long, and other similar information and statistics about your interactions, such as content response time, download errors and length of visits to certain pages. This information is captured using automated technologies such as cookies and web beacons, and is also collected through the use of third party tracking for analytics and advertising purposes. You have the right to object to the use of such technologies.

Market research & client feedback. Any information that you voluntarily share with Us about your experience of using our services.

Customer-generated content. Any content that you create and share with Us on third party social networks including the use of third party social network apps such as LinkedIn. Examples include photos, videos, personal stories, or other similar media or content. Where permitted, We collect and publish customer-generated content in connection with a variety of activities, including contests and other promotions, customer engagement, and third party social networking.

Third party social network information. Any information that you share publicly on a third party social network or information that is part of your profile on a third party social network (such as LinkedIn) and that you allow the third party social network to share with Us. Examples include your basic account information (e.g. name, email address, gender, birthday, current city, profile picture, user ID, list of friends, etc.) and any other additional information or activities that you permit the third party social network to share. We receive your third party social network profile information (or parts of it) every time you download or interact with The Company web application on a third party social network such as LinkedIn, every time you use a social networking feature that is integrated within The Company site or every time you interact with Us through a third party social network. To learn more about how your information from a third party social network is obtained by The Company, or to opt-out of sharing such social network information, please visit the website of the relevant third party social network.

Calls made to Connect with Us. Communications with a Us can be recorded or listened to, in accordance with applicable laws, for local operational needs (e.g. for quality or training purposes). Where required by law, you will be informed about such recording at the beginning of your call.

Sensitive Personal Data. We do not seek to collect or otherwise process sensitive personal data in the ordinary course of our business. Where it becomes necessary to process your sensitive personal data for any reason, we rely on your prior expressed and explicit consent for any processing that is voluntary (e.g., for marketing purposes). If we process your sensitive personal data for other purposes, we rely on the following legal bases: (i) detection and prevention of crime (including the prevention of fraud); (ii) establishment, exercise, or defense of legal claims; and (iii) compliance with applicable law (e.g. to comply with The Company’s reportorial requirements).

  1. UNDERAGE/CHILDREN’S PERSONAL DATA

We do not knowingly solicit or collect personal data from underage/children below the age of 18. If we discover that we have unintentionally collected personal data from a person below 18, we will remove those personal data from our records promptly.

  1. COOKIES/SIMILAR TECHNOLOGIES, LOG FILES AND WEB BEACONS

Cookies/Similar Technologies. Please see our Cookie Notice to learn how you can manage your cookie settings and for detailed information on the cookies We use and the purposes for which We use them.

Log Files. We collect information in the form of log files that record website activity and gather statistics about your browsing habits. These entries are generated automatically, and help Us to troubleshoot errors, improve performance and maintain the security of our Websites.

Web Beacons. Web beacons (also known as “web bugs”) are small strings of code that deliver a graphic image on a web page or in an email for the purpose of transferring data back to Us. The information collected via web beacons will include information such as IP address, as well as information about how you respond to an email campaign (e.g. at what time the email was opened, which links you click on in the email, etc.). We will use web beacons on our Websites or include them in e-mails that We send to you. We use web beacon information for a variety of purposes, including but not limited to, site traffic reporting, unique visitor counts, advertising, email auditing and reporting, and personalization.

  1. USES OF YOUR PERSONAL DATA

The following describe the various purposes for which We collect and use your Personal Data. Please note that NOT ALL of the uses below will be relevant to every individual.

What We use your Personal Data for:

  • Legal obligations;
  • Fulfilling contractual obligations;
  • Protecting our assets and our team;
  • Customer service, to respond to your enquiries;
  • Improving our services and developing new ones;
  • To measure our performance;
  • Contests, marketing and other promotions;
  1. DISCLOSURE OF YOUR PERSONAL DATA

In addition to The Company entities mentioned in the data controllers & contact section, We share your Personal Data with the following types of third-party organizations:

Service providers. These are external companies that We use to help Us run our business (e.g., identity verification, website development & operation, market research companies, support services, data analysis, etc.). Service providers, and their selected staff, are only allowed to access and use your Personal Data on Our behalf for the specific tasks that they have been requested to carry out, based on our instructions, and are required to keep your Personal Data confidential and secure.

Third party recipients using Personal Data for legal reasons. We will disclose your Personal Data to third parties for legal reasons only.

Third Party Processors

 

 Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

 

Digital Marketing Service Providers

 

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information.  Our appointed data processors include:

(i) Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: 

http://sopro.io. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: [email protected].

 

  1. RETENTION OF YOUR PERSONAL DATA

In accordance with applicable laws, We will use your Personal Data for as long as necessary to satisfy the purposes for which your Personal Data was collected (as described in Section 5 above) or to comply with applicable legal requirements. Personal data used to provide you with a personalized experience (see Section 5 above for details) will be kept for a duration permitted by applicable laws.

  1. DISCLOSURE, STORAGE AND/OR TRANSFER OF YOUR PERSONAL DATA

We use appropriate measures to keep your Personal Data confidential and secure, such as:

People who can access your Personal Data. Your Personal Data will be processed by our authorized staff or agents, on a need to know basis, depending on the specific purposes for which your Personal Data have been collected.

Measures taken in operating environments. We store your Personal Data in operating environments that use reasonable security measures to prevent unauthorized access. We follow reasonable standards to protect Personal Data. The transmission of information via the Internet is, unfortunately, not completely secure and although We will do our best to protect your Personal Data, We cannot guarantee the security of the data during transmission through our Website/apps.

Measures We expect you to take. It is important that you also play a role in keeping your Personal Data safe and secure. When signing up for an online account, please be sure to choose a strong account password. You are responsible for keeping this password confidential and for any use of your account. If you use a shared or public computer, never choose to have your login ID/email address or password remembered and make sure to log out of your account every time you leave the computer. You should also make use of any privacy settings or controls We provide you in our Website/app.

Transfer of your Personal Data. Because of the international nature of our business, we may need to transfer your personal data within the The Company group, and to third parties in connection with the purposes set out in this Privacy Notice. For this reason, we may transfer your personal data to other countries that may have different laws and data protection compliance requirements.

  1. YOUR RIGHTS

Access to Personal Data. You have the right to access, review and request a physical or electronic copy of information held about you. You also have the right to request information on the source of your Personal Data.

These rights can be exercised by sending Us an e-mail, attaching a copy of your ID or equivalent details, where requested by Us and permitted by law. If the request is submitted by a person other than you, without providing evidence that the request is legitimately made on your behalf, the request will be rejected. Please note that any identification information provided to Us will only be processed in accordance with, and to the extent permitted by applicable laws.

Additional rights (e.g. edit, erasure/blocking of Personal Data). Where provided by law, you can (i) request deletion, the portability, correction or revision of your Personal Data; (ii) limit the use and disclosure of your Personal Data; (iii) revoke consent to any of our data processing activities; and (iv) object to the processing of your Personal Data, including the right to lodge a complaint with the National Privacy Commission (NPC).

Please note that, in certain circumstances, We will not be able to delete your Personal Data without also deleting your user account. We may be required to retain some of your Personal Data after you have requested deletion, to satisfy our legal or contractual rights and/or obligations. We may also be permitted by applicable laws to retain some of your Personal Data to satisfy our business needs.

Where available, our Website have a dedicated feature through which you can review and request for edit the Personal Data that you have provided. Please note that We require our registered customers to verify their identity (e.g. login ID/email address, password) before they can access or request for changes to their account information. This helps prevent unauthorized access to your account.

We aim to satisfy queries you may have about the way we process your Personal Data. Should you have unresolved concerns, you also have the right to complain to competent data protection authorities.

  1. YOUR CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR PERSONAL DATA

We strive to provide you with choices regarding the Personal Data that you provide to Us. The following mechanisms give you the following control over your Personal Data:

Cookies/Similar Technologies. You manage your consent via your browser so as to refuse all or some cookies/similar technologies, or to alert you when they are being used.

Advertising, marketing and promotions. You can consent for your Personal Data to be used by The Company to promote its services through consent forms or by answering question(s) from our representatives. If you decide that you no longer wish to receive such communications, you can subsequently unsubscribe from receiving marketing-related communications at any time, by following the instructions provided in each such communication. To unsubscribe from marketing communications sent by any medium, including third party social networks, you can opt-out at any time by unsubscribing through links available in our communications, logging into the Websites/apps or third party social networks and adjusting your user preferences in your account by calling our representative. Please note that, even if you opt-out from receiving marketing communications, you will still receive administrative communications from Us, such as notifications about your account activities (e.g. account confirmations, password changes, etc.), and other important non-marketing related announcements.

Personalization (offline and online): Where required by law, if you wish to have your Personal Data used by The Company to provide you with a personalized experience/targeted advertising & content, you can indicate so by answering the question(s) presented by our representatives. If you decide that you no longer wish to benefit from this personalization, you can opt-out at any time by calling our representative.

  1. CHANGES TO THIS NOTICE

If We change the way We handle your Personal Data, We will update this Privacy Notice. We reserve the right to make changes to our practices and this Notice at any time, please check back our website, frequently to see any updates or changes.

  1. DATA CONTROLLERS & CONTACT

To ask questions or make comments on this Notice and our privacy practices or to make a complaint about our compliance with applicable privacy laws, you may reach us through our Contact Us page.

You can also contact our Data Protection Officer via email at: [email protected]

We will acknowledge and investigate any complaint about the way we manage Personal Data (including a complaint that we have breached your rights under applicable privacy laws).

We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google’s privacy policy at https://policies.google.com/privacy.

We publish Google AdSense advertisements on our website, together with advertisements from the following advertisers and advertising networks that are distributed by Google: [identify and provide links to advertisers and networks]. The advertisements may be personalized to reflect your interests. To help determine your interests Google and its partners use cookies.[ The relevant cookies served from our website are [identify cookies].] The cookies are used to track your previous visits to our website and your visits to other websites. You can opt out of Google’s personalized advertising by visiting https://www.google.com/settings/ads and you can opt out of third party cookies use for personalized advertising by visiting http://www.aboutads.info. You can review Google’s privacy policy at https://policies.google.com/privacy.

  • Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

  1. https://support.google.com/chrome/answer/95647 (Chrome);
  2. https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop (Firefox);
  3. https://help.opera.com/en/latest/security-and-privacy/ (Opera);
  4. https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
  5. https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and
  6. https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy (Edge).
  • Other Items

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.

  • Our details

This website is owned and operated by Extend Your Team.

We are registered in Florida, and our registered office is at 160 W Camino Real Boca Raton, FL 33432.

You may contact us:

(a)       By post, to the postal address given above;

(b)       Using our website contact us form;

(c)       By telephone, on the contact number published on our website; or

(d)       By email, using the email address published on our website.