Are you struggling to create more sales? Let a Virtual Sales Assistant handle all your sales for you. A Virtual Sales Assistant is not your typical virtual assistant who manages social accounts or does tedious data entry. A Sales Assistant will organise and manage your entire sales process from the ground up.
Choosing the right person to do sales is a critical task that can be very hard. What skills do even need to look for when hiring Sales VA? If you are confused about this or considering hiring a Virtual Assistant for your company, then you have landed at the right place; keep reading to learn more.
What Is A Sales Virtual Assistant?
A VA for sales does exactly what you would expect and does sales for your business. The most common sales VAs offer lead generation, customer relationship management, appointment setting, and follow-up. Many sales virtual assistants also have experience with telemarketing, making them well-suited for businesses that rely heavily on phone sales.
Why Do You Need a Virtual Sales Assistant?
When it comes to sales, time is money. The more time you spend on administrative tasks or preparing for sales calls, the less time you have to sell. That’s where a virtual sales assistant can be a valuable asset. A virtual sales assistant can take care of many behind-the-scenes tasks that consume your time, so you can focus on generating new business.
Consider all the tasks a typical salesperson has to do in a day: researching potential leads, making cold calls, sending emails, setting up appointments, and following up with clients. A virtual sales assistant can handle all these tasks, freeing up your time to close deals.
In addition, a virtual sales assistant can provide valuable support during sales calls to the sales department. They can take notes, prepare materials, and follow up with clients after the call. As a result, you can focus on building relationships and closing deals.
Skills To Look For In A VSA
A virtual sales assistant can be a great asset. Let’s look at some specifics:
CRM Skills
If you are in sales, then you likely know about customer relationship management (CRM) software. CRM skills are essential for a sales virtual assistant because they will be responsible for managing customer relationships. A sales virtual assistant will keep track of customer contact information, schedule appointments, and follow up with customers after sales calls.
Telemarketing
This is a vital part of many sales operations. A virtual sales assistant with telemarketing experience can make cold calls, set appointments, and follow up with customers. Telemarketing skills are vital because they can help you generate new leads and close deals.
Outsourcing Marketing Strategy
One of the advantages of having a sales virtual assistant is that they can help you with your marketing strategy. A sales virtual assistant can research potential leads, prepare marketing materials, and even make cold calls. As a result, you can focus on generating new business.
Business owners can not only outsource basic marketing tasks but outsource strategic thought when it comes to running the sales team and streamlining the sales process.
Sales Assistant Services
If your marketing team needs an assistant who can grasp the basics of your most common marketing tasks, then a sales assistant can provide you with this service.
How To Hire A Virtual Sales Assistant?
When you hire a Virtual Assistant, you hire a new employee and team member. Even though the tasks you assign them may change with time, they will still take on a particular role on your team.
Documentation
Before anything else, you must document what you need from your new hire. Rolling out the specifications will help you find the right person for the job and ensure that they can deliver on your expectations.
Sit down and list all the tasks that need sales management. For each task, ask yourself the following questions:
- What is the goal of this task?
- What are the specific steps involved in completing this task?
- How often do I need this task to be completed?
- What is the deadline for this task?
Answering these questions will help create a job description for your Virtual Assistant.
Direct Outreach
Once you have a clear idea of what you need, you can start reaching out to potential candidates. Here are a few different ways to find Virtual Assistants:
- Sites like Upwork and Freelancer are great places to find Virtual Assistants for one-off tasks or short-term projects.
- several Virtual Assistant companies can provide you with a pre-vetted assistant.
- You can also reach out to your network and see if anyone knows a great Virtual Assistant. Recommendations allow you to reach out to high-quality virtual assistants.
Assign Test Task
After you have a list of potential candidates, it’s time to start interviewing them. An interview is your chance to get to know the person you will be working with and see if they are a good fit for your team. Before you hire a specific candidate, give your top 4 candidates a task to finish as a test.
Trial Assessment
Even after you’ve decided on a candidate, it’s essential to have a trial period before you make things official. Trial time gives you both a chance to see if working together is a good fit. During the trial period, give feedback so they can improve their performance.
Task-Outsourcing To VSA For Sales Growth
Your Virtual Sales Assistant will handle most tasks relevant to sales revenue generation.
In-Depth Sales Experience,
One of the main advantages of having a Virtual Sales Assistant is that they can bring in-depth sales experience to your team. A good salesperson is constantly learning and keeping up with the latest trends. They know how to use different tools to their advantage and are always looking for new ways to improve their skills.
A Virtual Sales Assistant can help you create a better roadmap because of their in-depth sales experiences.
Pipeline For Daily Sales Activities
An in-house sales employee, who is multitasking, would get frustrated over handling administrative and sales tasks simultaneously. Your VSA should also be in charge of your sales pipeline. They will keep track of your potential deals and help you prioritize which ones to focus on. They can also help you create a system for following up with leads so you never miss an opportunity.
Pricing Plan
Your VSA can also help you with your pricing plans. They can research your competition and help you develop a pricing strategy that will attract more customers.
Tracking Sales Metrics
Your VSA can also help you track sales metrics such as conversion rates, closing rates, and average deal size. Tracking these metrics will help you see what’s working and what needs to be improved.
Average Deal Size
A Virtual Sales Assistant can help you track your average deal size. E.g., number of deals you close, the average value of each deal, and the total revenue generated from sales. Tracking this metric will help you see if your business is growing or shrinking.
Dividing the total number of deals your sales team makes by the total amount these deals generate will give you the average deal size.
Understanding Sales Funnel Leakage
Understanding Sales Funnel Leakage is when potential customers slip through your sales process and don’t end up buying anything. Several things can cause this, such as:
• Not having a well-defined sales process
• Not having enough qualified leads
• Poor lead conversion rates
• Low average deal size
If you want to increase your sales, you need to find and fix the leaks in your sales funnel. Of all the interest a prospect would show initially, to be truth spoken, only 5% of the people would buy a product or service.
Conversion Rate
Your conversion rate is the percentage of leads you convert into paying customers. If you have a low conversion rate, you’re not doing an excellent job of converting your leads into paying customers.
Communication
Your VSA should also have excellent communication skills. A VSA will be communicating with your clients daily. They need to be able to build relationships and trust with their clients.
Excellent customer service is essential for any business, but it’s vital for companies that rely heavily on word-of-mouth.
It is easy to persuade the old customers to buy the products and avail the services of a brand rather than converting a new prospect.
Top Benefits Of Hiring Virtual Sales Assistant
Hiring a virtual assistant has its own benefits. Here are a few immediate benefits that await you
No Administrative Concerns
The first and foremost benefit of having a Virtual Sales Assistant is that they can take care of all the administrative concerns, so you as a business owner or sales manager can focus on more important things such as bringing in new clients and growing your business.
Zero Payroll Hassles
Another great benefit of hiring a Virtual Sales Assistant is that you don’t have to worry about payroll taxes and other employee-related expenses. This can save you a lot of money, especially if you’re a small business owner.
Quality Services
A Virtual Sales Assistant can provide quality services that will help you track sales progress and grow your business. They can take care of all the administrative tasks, so you can focus on sales and growing your business. They also have the skills and experience to provide quality customer service.
Timelines
When you hire a Virtual Sales Assistant, you can be assured that they will meet all the deadlines set by you. This is because they understand the importance of meeting deadlines, and they will do whatever it takes to make sure that all the tasks are completed on time.
Workflow Scale
A Virtual Sales Assistant can help you scale your business by taking on additional tasks as your business grows. This will free up your time to focus on more important things. Virtual Sales Assistants are a great addition to any sales team.
Data Confidentiality & Security
When you store your data in the cloud, you can be sure that it is well-protected and secure. This is because the data is stored on servers that are located in different parts of the world. So, if you’re looking for a reliable and cost-effective way to grow your business, then you should consider hiring a Virtual Sales Assistant.
Bottom Line
So, if you’re looking to increase your sales revenue and want to outsource some of your sales tasks, a virtual sales assistant is the perfect solution. If you’re looking for virtual sales assistant services look no further. At Extend Your Team, we have a team of experienced and qualified expert virtual sales assistant who can help you reach your business goals. Contact us today to learn more about our services or take a look at our website for more information on how we can help you grow your business.